Contact Us
Tracy Draw support, billing questions, and product inquiries.
How to reach us
For customer service, billing, refunds, privacy, security, generation failures, or collaboration inquiries, email support@draw.leolovetracy.com . We acknowledge requests within two business days and make a decision within five business days.
Billing support
For payment, credit balance, refund, or credit ledger questions, include your account email, transaction time, and a short description of the issue.
Generation support
For image generation failures or unexpected results, include the prompt, generation time, selected settings, and job result screenshot or link if available.